Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

Will I have access to my funds or Green Dot services while my dispute is being investigated? ​

If you are disputing unauthorized activity on your card, we will make our best efforts to secure your funds by blocking or restricting your card.

If your card or services have been suspended, we will provide access to your funds by issuing you a new card or a refund check for any remaining balance in your account.

Was this answer helpful?

Was this guide helpful?